This Privacy Policy describes how What Is My Parking Worth ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information when you access or use the website, software, tools, and services made available at whatismyparkingworth.com and any related subdomains (collectively, the "Platform"). By using the Platform, you consent to the practices described below.
1. Information We Collect
We collect information you provide directly and information collected automatically:
Information You Provide
- Name, email address, phone number
- Property address, location, and ownership details
- Parking inventory data (number of spaces, type, configuration)
- Submissions, messages, and form responses
- Any other information you choose to submit
Information Collected Automatically
- IP address, device identifiers, and approximate location
- Browser type, operating system, and device data
- Usage data (pages viewed, actions taken, timestamps, referrers)
- Cookies and similar tracking technologies
- Administrative activity logs for admin portal users
2. How We Use Information
- To generate parking revenue estimates and informational valuations
- To manage and respond to leads, inquiries, and submissions
- To communicate with you regarding the Platform, including transactional email
- To operate, maintain, secure, and improve the Platform
- To analyze usage patterns and aggregate analytics
- To detect, prevent, and respond to fraud, abuse, and security incidents
- To provide customer support
- To comply with legal obligations and enforce our Terms
3. AI Processing Disclosure
Some information you submit, including property details and parking inventory, may be processed by third-party artificial intelligence providers (including but not limited to OpenAI) to generate summaries, descriptions, and informational outputs. AI-generated content is assistive only, may contain inaccuracies, and should be independently verified. We do not authorize AI providers to use your data to train their public models where such an option is available to us.
4. Third-Party Processors
We rely on the following categories of third-party service providers to operate the Platform. These providers process information on our behalf under their own privacy and security obligations:
- OpenAI, AI summaries and language processing
- Supabase, database, authentication, and backend storage
- Resend, transactional email delivery
- PostHog, product analytics and usage telemetry
- Hosting, DNS, and CDN providers, infrastructure delivery
- Email service providers, message delivery and deliverability
5. Cookies and Tracking Technologies
The Platform uses cookies and similar technologies, including:
- Functional cookies, required for core Platform features, sessions, and authentication
- Analytics cookies, used to measure traffic, usage, and Platform performance
- Session cookies, temporary cookies that expire when you close your browser
You can control cookies through your browser settings. Disabling cookies may impact your ability to use certain features. This section serves as our complete cookie disclosure; no separate cookie policy is required.
6. Data Sharing
We may share information in the following limited circumstances:
- With third-party processors listed above, strictly to operate the Platform
- With professional advisors (legal, accounting, insurance) under confidentiality
- In connection with a merger, acquisition, financing, or sale of assets
- To comply with legal process, court orders, subpoenas, or governmental requests
- To protect the rights, property, or safety of the Company, users, or the public
- With your consent or at your direction
7. No Sale of Personal Information
We do not sell personal information to third parties for monetary consideration. We do not rent, trade, or auction user data.
8. Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security. You use the Platform at your own risk.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of certain communications or processing
- Receive a copy of your information in a portable format
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us using the information below. We may need to verify your identity before responding.
10. California Residents (CCPA / CPRA)
If you are a California resident, you have the right to (a) know the categories and specific pieces of personal information we collect, use, disclose, and share; (b) request deletion of personal information collected from you; (c) opt out of the "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising); and (d) be free from discrimination for exercising your privacy rights. You may designate an authorized agent to make a request on your behalf.
11. European Users (GDPR Transparency)
If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal data on the following legal bases: performance of a contract, compliance with legal obligations, your consent, and our legitimate interests in operating, securing, and improving the Platform. You have rights of access, rectification, erasure, restriction, portability, and objection. Where processing is based on consent, you may withdraw consent at any time.
12. Children's Privacy
The Platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. Parents or guardians who believe a child has provided us information may contact us using the details below.
13. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, to resolve disputes, to enforce our agreements, and to maintain business records. When information is no longer needed, we delete or anonymize it in accordance with our retention practices.
14. International Data Transfers
The Platform is operated from the United States. If you access the Platform from outside the United States, your information will be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using the Platform, you consent to such transfers. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above and, where appropriate, by additional notice. Continued use of the Platform after changes take effect constitutes acceptance of the updated Policy.
16. Contact
For questions, requests, or concerns regarding this Privacy Policy or our data practices, contact us at: privacy@whatismyparkingworth.com.
